Last Updated: September 2026
Operating Entity: [Dreamer Travels]
At [Dreamer Travels], we strive to offer transparent and seamless tour packaging and safari facilitation services for Jim Corbett National Park. Please read our cancellation and refund guidelines carefully before confirming your reservations.
1. Jungle Safari Cancellation Policy (Permits & Gypsy)
- Non-Refundable & Non-Transferable: As per the strict guidelines and operational rules of the Uttarakhand Forest Department and Corbett Tiger Reserve management, jungle safari entry permits once issued/confirmed are 100% non-refundable, non-transferable, and cannot be rescheduled or modified under any circumstances (including change of visitor names, date, shift, or identity proof).
- Forest Closures / Weather Conditions: In case a specific tourism zone or route is closed by forest officials due to bad weather, heavy rainfall, flood-like situations, VIP movements, or administrative orders, the entry permit fee is subject to the official department policy. Logistics, processing, and Gypsy arrangement charges remain non-refundable.
2. Resort & Tour Package Cancellation Slab
For customized tour packages and resort accommodations, cancellation requests must be sent via written email from the registered booking email address. Refunds are processed based on the following schedule:
| Notice Period Before Check-in Date | Cancellation Charge | Refund Amount |
| 30 Days or more | 15% Administrative Fee | 85% of Total Package Cost (Excl. Safari) |
| 15 to 29 Days | 50% of Package Cost | 50% of Total Package Cost (Excl. Safari) |
| 07 to 14 Days | 75% of Package Cost | 25% of Total Package Cost (Excl. Safari) |
| Less than 07 Days / No-Show | 100% of Package Cost | No Refund (0%) |
Note: Safari permit facilitation fees are excluded from resort cancellation calculations as they are strictly non-refundable upon reservation.
3. Refund Processing Timelines & Modes
- Approval: All eligible refund requests are evaluated and approved within 2 to 3 business days of receiving written notice.
- Credit Timeframe: Approved refunds will be credited back to the original payment source (Bank Account, UPI, Debit/Credit Card) within 7 to 10 working days, depending on banking processing cycles.
- Payment Gateway Deductions: Third-party payment gateway transaction fees (typically 2% to 3%) are non-refundable by banking processors and will be deducted from the final payout.
4. Special Situations / Force Majeure
[Apni Agency Ka Naam] shall not be held financially liable for trip disruptions, delays, or cancellations caused by acts of God, extreme natural calamities, pandemics, strikes, civil unrest, or state-level emergency restrictions. In such scenarios, we actively coordinate with partner resorts to offer travel vouchers or credit notes for future visits where feasible.
5. Contact for Cancellation Requests
To request a cancellation or inquire about an ongoing refund claim, contact our operations desk:
- Official Email: Salesdreanertravels@gmail.com
- Contact Number:
+91-7088883399 - Registered Address: [Radheshyam Arcade, Shop No F 24 Aasthan, Ranikhet Rd, Ramnagar, Uttarakhand 244715]